FAQ

Does this work with Craft Solo?

No. Business accounts rely on multiple users per company (admin, purchaser, approver roles), so Craft CMS 5, Pro edition is required. The Solo edition only supports a single user and cannot run the B2B flows.

Do I need Craft Commerce 5.3 specifically?

Only for EU VAT ID validation & reverse charge, which is built on Commerce's native VAT support introduced in Commerce 5.3. Every other pillar (companies, quotes, approvals, pay on account, quick order, departments, sales reps, catalog/pricing, statements, dunning) works on Commerce 5.0 and up — just leave Validate VAT IDs off if you're on an earlier 5.x.

An empty credit limit means unlimited credit, right?

No — the opposite. An empty credit limit means no credit room at all: a company with no limit set can never pay on account, and the invoice gateway is never offered to it. Give a company a positive limit to let it order on invoice up to that amount. See Pay on account & credit.

How do I mark an invoice as paid?

The plugin ships no custom "mark as paid" button. Record the payment the standard Commerce way — open the order in the control panel and add a transaction under Payments (or use Update order status). The company's outstanding balance and available credit are derived live from those transactions. See Marking an invoice as paid.

Why did my over-limit / over-budget / over-threshold order still complete from the control panel?

By design. Console and control-panel completions are a deliberate merchant override for every enforcement guard in the plugin (approval, credit limit, per-member budget, per-department budget, required PO number, account status). Only the customer-facing storefront checkout path is hard-enforced. An admin completing an order from the control panel is treated as an informed, merchant-initiated decision.

Can a sales rep place an order the member themselves couldn't?

No. Acting on behalf of a member switches the active session identity to that member (via Craft's native impersonation), so every storefront guard is enforced against the member, exactly as if they had signed in themselves. See Sales reps.

Does craft.b2b.catalogCriteria actually stop a restricted product from being ordered?

No — it is convenience filtering only, for hiding products from a listing. The actual security boundary is the server-side add-to-cart veto, which runs across every add path (add-to-cart, quick order, reorder, order lists, quote-accept, order-on-behalf). See Company-specific pricing & catalog.

My company field-layout customizations disappeared after deploying to a new environment.

That's expected today — the company field layout is stored in the database, not project config. See the known limitation; project-config storage for it is on the roadmap.

Why isn't dunning sending any reminders even though I turned it on?

enableDunning only lets the b2b-commerce/dunning/run console command send reminders — the setting alone does nothing without a scheduled cron calling that command. See Statements & dunning.

Where do I report a bug or request a feature?

Open an issue on GitHub.